When transferring large files to your SmartFile account it is best to use an FTP program. Filezilla is a simple one to use, and best of all its FREE! It allows you to make a quick FTP connection by providing just the site address, username, and password. If you prefer, you can set up site connections with more advanced options. For example, it supports FTPES which is the protocol SmartFile uses for Secure File Transfers.

Another benefit to using an FTP program is the ability to resume transfers. There is nothing worse then being in the middle of an upload and losing your internet connection. An FTP program will resume where it left off once the connection is reestablished.

There are countless other benefits to using an FTP program.  Click here to view a short video to see how to configure your account through FileZilla.

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About Brian Dowden

I am the Director of Client Services at SmartFile. My job is to make sure customers are happy with the SmartFile Web App and continue to use it. I am also responsible for being awesome 100% of the time. So far my record is flawless.

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