FAQ: What is throughput?

Well, let’s break it down.  Throughput, put simply, is the measurement of the amount of data that’s moved successfully from one place to another in a given period of time.  This includes all inputs and outputs, or uploads and downloads, of files and folders.  Therefore, throughput measures how much work your computer can do based on a given time range.

To put this into perspective, let’s say you have our Smarter Package with 10GB of throughput.  You upload a 3GB file and then another user downloads it.  This uploading and downloading makes up 6GB total of all throughput given for that time period (a monthly bill would constitute each time period being one month).  You may not exceed throughput unless you upgrade to our Smartest Package or Smartest Value, both allowing unlimited throughput.

If upgrading isn’t an option, you will go into a ‘hold’ status once maximum throughput is reached.  From then, you will wait until your next billing cycle for your throughput to reset back to zero.

SmartFile is a business file mangement platform that gives you more control, compliance and security.

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