SmartCare
SmartCare saves you time and money by providing help content and live webinars to train your employees on file sharing!

Need an enterprise file sharing solution for your business, but worried about how you’ll communicate its advantages and benefits throughout your organization?  Leave it to SmartFile!

Not only is SmartFile a great tool for the file sharing business professional, but it also provides unique ways in which to communicate and demonstrate such highlighted features to your company through SmartCare, SmartFile’s one-on-one customer support program.  Here’s the details:

Customized Help Content

By customizing help content to each Enterprise user, we let you learn how to use SmartFile on your own account…not a generic version.  This way, you can ask all of the right questions, and we can provide all of the right answers as you practice on the account that you will be using on a day-to-day basis.

Live Webinar Hosting

SmartFile provides mass training for your employees by hosting live webinars at your company’s convenience.  As a result, all employees can gain from learning about all of SmartFile’s features in one simple sit-down session.

Unique Support Phone Number

Even after providing customized help content and live webinars, we understand that you may have pressing questions as you begin to use your file sharing account.  SmartFile is here to answer those questions as quickly as possible by giving you your very own support phone number, unique to your organization.  That way, we save you time and money as you receive convenient front-of-the-line customer service.

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About Kelly Borter

I am a Marketing Intern at SmartFile. I manage all marketing aspects of the SmartFile brand, including social media, blogging, competitor research, and infographic creation.

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