How to Connect Using FTPS, FTPES, SFTP, and FTP in FileZilla

Connect to FTP, FTPS, FTPES, SFTP | | FTP, Help, Quick Tips

One of the big benefits and features of SmartFile is the ability to access your files through FTP or securely through FTPS, FTPES, or SFTP. SmartFile users can easily connect through any of these methods using their existing site URL, username, and password. I will walk you through how to connect to each through FileZilla. It’s very simple, so let’s get started!

1. When logged in thru FileZilla, select the site Manager icon in the far upper left hand of the toolbar.
2. Click ‘New Site’

Continue reading

POODLE Attack: SSLv3 support will be dropped

poodle | | Online Security, SmartFile News

Beware of dog. POODLE is no longer the nice puppy you want to pet, rather it stands for “Padding Oracle On Downgraded Legacy Encryption”. This is a new security attack that makes SSLv3 dangerous by potentially allowing someone to steal your cookies, which is bad and could be taken advantage of by bad people. The flaw in SSLv3 is at least 15 years old and is used by most all ancient browsers (Internet Explorer 6 in particular) and some modern browsers and servers. Those affected will see an SSL connection error.

Does SmartFile support SSLv3?

Not anymore. SmartFile has stopped taking SSLv3 connections. Older browsers (IE 6 users on Windows XP) will not be able to use SmartFile, as well as API users that are trying to connect with old or insecure API clients. Contact us if you think you’re affected by this bug and you’re having trouble using SmartFile now.

Continue reading

New Features That You Should Know About

new-features-10-9 | | Feature Focus, SmartFile News

Did you know about the all the new features inside SmartFile? We’ve recently released a lot of new features that improve our web application and API. Three of them you should know about right now are password protected links, expanded file previewer, and file thumbnails. These are features that customers have requested and now we’re delivering them to everyone! Read more about them below and try them out today.

Password Protected Shares – In the advanced options of your shares, you will now see a password field. Add extra protection to your files by enabling a password protected share. Click here to read more about this feature.

Continue reading

Shellshock Bash Bug: What You Need to Know

shellshock | | General Information, Industry Thoughts, Online Security

There is a new bug in town, it’s name is Shellshock. Remember Heartbleed? It might be worse than Heartbleed, so you should probably be aware of how it might affect you. You probably won’t understand all of the specifics and technical details of the bug, so we’ll try and lay it out in a less technical explanation.

What is it?

Shellshock exploits the Unix system Bash command shell by remotely executing code. The Bash command is one of the most common applications in popular UNIX systems like Mac OS X or Linux (Windows is safe from this bug). It’s actually been around for 22 years, but it was recently discovered by Akamai Technologies security researcher Stephane Chazelas.

Continue reading

Permissions vs. Access vs. Groups

apg | | Feature Focus, Help, Quick Tips

You cannot have your cake, and eat it too. It is the quintessential challenge facing technology administrators looking for granular user permissions. Granularity breeds complexity, and SmartFile permissions are no different. The permissions can be very simple or very intricate.

I’ve written about complex permission before, but a more general question that keep arising is the difference between PERMISSIONS, ACCESS, and GROUPS.


Permissions are the file permissions assigned to the ‘Home Directory’. By default a user’s Home Directory Permissions will cascade down to all folders and files in the directory. GROUPS or ACCESS updates can explicitly change those permissions for files/folders within the Home Directory structure.

Continue reading