One question I get a lot is, “What is throughput?” and “How much will I need?”. So I thought I would give you the inside scoop on the technical jargon.

Throughput refers to the amount of data transferred in and out of the SmartFile system. For example, you have a Smarter Package which includes 10 GB of throughput. You use our nifty uploader tool to upload a 1 GB file. The graph on the top right now shows you have used 10% of your throughput. Then two of your customers download that same file. You now have transferred a total of 3 GB of files and your throughput graph shows 30% for your current month. Unlike disk usage which stays constant unless you delete your old files, throughput is reset to 0% each month. This allows you to use  the full 10 GB of throughput every 30 days.

If you are moving a lot of large files on a monthly basis and don’t want to worry about how much throughput you are using. We suggest you upgrade to our Smartest Package that gives you unlimited throughput.

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About Brian Dowden

I am the Director of Client Services at SmartFile. My job is to make sure customers are happy with the SmartFile Web App and continue to use it. I am also responsible for being awesome 100% of the time. So far my record is flawless.

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