How to Build and Manage a Great IT Team

This is a guest post from Tess Pajaron.

Success in business starts with great teams.

That’s why building and managing teams is such a worthwhile pursuit – once you get all the moving parts just right, something magical happens and it can potentially take your business to the next level.

But that’s also the reason why building engaged and productive teams is such a challenge. Assembling and motivating an IT team isn’t easy, but when you do it right, you can expect to get a massive reward for your effort.

Here are 8 tips to help you build and manage a productive IT team. Continue reading “How to Build and Manage a Great IT Team”

Higher Education Document Management: What’s the Safest Way to Send Documents?

The advent of September marks the hustle and bustle of back to school. At Anderson University, the cooler weather welcomes hammock-hanging students as well as homework — and believe me, lots of it.

For educational institutions, the ability for faculty to easily send and receive homework assignments is absolutely essential. So, how are students transferring those files these days? Well, I can attest that we are fresh out of floppy disks and FTP, but have no fear, for every possible cloud service is here! Continue reading “Higher Education Document Management: What’s the Safest Way to Send Documents?”

Why IT Professionals Agree on the Problem, but Disagree on the Solution

If you’re looking for commonality between any two entities that appear to be at complete odds with each other, look no further than our nation’s political process. Typically, both sides of the aisle will agree that something is indeed wrong, however, their solutions may be on the opposite ends of the spectrum.

Do we fix an issue by regulating it because there is no oversight or do we deregulate it because it has too much oversight? No one can seem to agree on the approach, so we end up in endless arguments over right and wrong and the problem doesn’t go away. Usually, it gets worse.

In this vein, we have a similar issue with competing methodologies and solutions in the IT industry. Nothing aggravates experienced IT professionals more than walking into a new network where incredibly poor choices were made.

The ensuing cleanup to ensure uptime, longevity and performance can cost a company a lot of time and money even if they’ve just purchased relatively new equipment. This article is a guide as to why poor choices are not only made, but also defended, in the IT industry and how it can lead to IT implementation failures. Continue reading “Why IT Professionals Agree on the Problem, but Disagree on the Solution”

Using Find, Sed and Grep in Linux

Let’s face it, when writing code in the command line, you’ll occasionally encounter a problem. The problems I usually find are actually single instances of problems repeated elsewhere. For instance, I find a problem, I fix it. Then I determine if the same problem exists elsewhere, and fix it there.

Find and grep are useful tools, and their uses are almost limitless, so I will provide only a few examples that highlight some neat and powerful options. Here are some of the things you’ll learn:

  • Finding files and interacting with them (delete, compress, etc)
  • Using grep to search file contents
  • Using grep to find a file missing a string
  • Using sed and grep to insert a string into certain files

This article will start with a relatively simple example and build towards a more advanced one. Keep reading to learn more about find, sed and grep! Continue reading “Using Find, Sed and Grep in Linux”

Boldly Going Where Several Have Gone Before: 5 Techies Inspired by Trek

When I was starting elementary school, my family moved from Los Angeles to Chicago. Entering a new school and neighborhood with existing cliques is difficult for a kid who is both new and also towers over everyone in their class; by the end of 5th grade, I was 5’11”.

At home, we had two TVs in my house, a nice one in the living room and an old set in the basement. Every Sunday, my parents would watch 60 Minutes and Murder She Wrote. When I was 11 or 12, I got to go downstairs on those Sunday evenings and watch whatever I wanted. What I saw on that old basement TV would forever change me: Star Trek. Continue reading “Boldly Going Where Several Have Gone Before: 5 Techies Inspired by Trek”

Herding Cats: Understanding the Hacker Mentality

In my line of work, we see breaches and attacks constantly. Sometimes they’re minor intrusions and sometimes they’re so large it can effectively put an organization or institution out of business. Attack methods vary, as do the results, however, the universal constant in all attacks is the damage to the psyche of the business or organization hit.

Leadership fears the loss of sensitive data, as well as more frequent attacks; and employees may begin to distrust the network they’re using if the breach is big enough. Inevitably, when we are called in to fix the breach, we always (literally, I mean always) get the same question, “Who would do something like this?” Continue reading “Herding Cats: Understanding the Hacker Mentality”